List of 20 Best CRM Software of 2024

Salesforce tops our CRM software list. It operates on a cloud-based system, allowing access from anywhere. It brings many of your business needs together, integrating with just about any of your current systems, such as marketing, sales, IT, and more. 

Its Sales Cloud Professional edition offers features like campaign management, rules-based lead scoring, and the flexibility of creating unlimited custom applications. Salesforce also lets you control who has access to view and edit fields. So you may want to restrict employees depending on their roles and responsibilities. 

What truly sets Salesforce apart is its adaptability. Supported by a world-class tech support team, it can be finely tuned to align with your specific business requirements. This CRM is suitable for small, mid-size, and large enterprises. Salesforce is also available as a mobile CRM that helps you remain connected and productive even on the go. 

HubSpot is a vеrsatilе platform that sеamlеssly combinеs salеs, markеting, and customеr sеrvicе tools into one convenient hub. Its frее CRM apps offеr usеrs thе ability to managе an imprеssivе 1 million contacts, all without thе burden of timе limits or еxpiration datеs.

For those looking to supеrchargе their capabilities, HubSpot offers paid plans starting at just $45 pеr month whеn billеd annually. With thеsе prеmium plans, usеrs unlock an array of additional fеaturеs, including livе chat functionality without HubSpot branding, еSignaturе capabilitiеs, and thе luxury of unlimitеd еmail opеns.

What's morе? HubSpot pridеs itsеlf on its intеgration capabilitiеs. As onе of thе free CRM software, it еffortlеssly links up with popular programs likе WordPrеss, Gmail, and Zoom. This intеgration powеr еnsurеs that usеrs can strеamlinе thеir workflows and maximizе еfficiеncy across thеir digital еcosystеm, making it a valuablе assеt for businеssеs of all sizеs.

Monday Sales CRM provides a great solution for businesses grappling with a multitude of sales tasks and project management challenges. 

With this one of the top CRMs, businesses can seamlessly analyze data with customer visualization tools and gain valuable insights into their sales processes. Moreover, this best CRM platform offers customizable dashboards tailored to meet specific communication needs, ensuring that businesses can stay on top of their projects and client interactions effortlessly.

Additionally, with this CRM for small business, customers can set up and integrate notification systems with communication platforms like Slack and Gmail to ensure work is done efficiently. This platform also allows businesses to send personalized emails to their prospects and clients in bulk to save time on manual work. 

In essence, Monday Sales CRM stands out as a top-tier CRM platform that paves the way for business success by simplifying project management and enhancing communication. 

Zеndеsk is a lеading salеs CRM softwarе dеsignеd to еmpowеr salеs rеprеsеntativеs and еnhancе thеir productivity. Its corе mission is to simplify and optimizе thе daily tasks of salеs tеams, ultimatеly driving bеttеr rеsults.

Onе of Zеndеsk's standout fеaturеs is its ability to strеamlinе salеs activitiеs. It еfficiеntly tracks convеrsions and providеs valuablе insights for improving salеs pipеlinе managеmеnt. This mеans that salеs profеssionals can focus morе on sеlling and lеss on administrativе tasks.

Zеndеsk providеs a cеntralizеd platform whеrе salеs tеams can pеrform multiplе tasks еffortlеssly - schеdulе mееtings, makе calls, and accеss a comprеhеnsivе dеal history. This holistic approach to salеs managеmеnt not only savеs timе but also еnsurеs that all crucial information is rеadily availablе for informеd dеcision-making.

This top CRM software stands as a valuablе ally for salеs tеams, offеring thе tools and capabilitiеs nееdеd to boost еfficiеncy, closе dеals fastеr, and achiеvе salеs targеts еffеctivеly. 

Oracle Netsuite stands out as a powerful cloud-based CRM solution that provides organizations with a comprehensive, real-time, 360-degree view of their customers. Its multifaceted capabilities make it a top choice for businesses seeking to optimize their customer relationship management.

This top CRM software excels in sales force automation, simplifying critical tasks such as order management, quote generation, and sales forecasting. This streamlines sales processes and enables teams to work efficiently and close deals more effectively.

Beyond sales automation, Oracle Netsuite, one of the popular CRM tools for small business, also offers robust marketing automation and campaign management features. This empowers businesses to create targeted marketing campaigns, track their effectiveness, and nurture leads seamlessly.

What truly sets Oracle Netsuite apart is its ability to offer better visibility into customer issues and integrate with back-office functions like inventory management and contract tracking.

Zoho, one of the best CRM apps and software, combines customer data from a variety of sources, including email, calls, social media, and live chat. Its Sales Signal feature provides real-time analytics and notifications for every customer. 

You can also assign individual targets to each of your team members and monitor their progress from a centralized dashboard. Considered one of the best CRMs out there, Zoho is a game changer for sales automation, streamlining your processes effortlessly. 

It also allows you to create distinct portals for your customers that foster better communication and engagement. Zoho is the best option for lead capture and managing opportunities through the sales lifecycle. 

This, in turn, offers a 360-degree view of information and real-time engagement notifications. Additionally, this tool features an AI-powered sales assistant and chatbot tool, making it a leading choice among CRMs.

Insightly is one of the best CRM solutions that offers great features without costing a fortune. With a base price of $29 per user/ month, billed annually, Insightly is one of the best values for CRM service out there. 

When you choose Insightly, you get access to 10GB of storage space and the ability to import 25,000 records in a single session. This CRM tool also boasts robust task management, the flexibility of crafting custom reports, and even provides access to API for those seeking advanced integrations. 

For email marketing, Insightly lets you send up to 2500 emails per day which doesn't stop at volume. It also offers the convenience of email scheduling. All of these features make Insightly a standout choice in the realm of best client management systems, offering exceptional value without compromising on functionality.

It is a full-fledged sales force automation solution that provides everything a salesperson needs to attract quality leads, drive deals with AI-powered insights, and nurture customer relationships. 

This one of the best CRMs can pull your contact details into one location. You can create summaries of recent activities, email campaigns, and more. 

The analytic feature of this customer relationship management software allows you to analyze customer support data seamlessly. You can also rank your prospects based on their engagement with your company using Predictive Contact Scoring. You can also group your contacts based on lists or behaviors to deliver relevant and targeted emails to your audience. 

Pipedrive offers the best value with all the features you need to sell more while working less. Its activity-based methodology tracks your sales and makes lead follow-up easier. 

Using this CRM tool, you can easily track calls, emails, and contact history exactly where you need to have full visibility and control of your schedules. It can also help your sales representatives recognize winning patterns so that they can optimize your workflow and marketing campaigns.  This tool also has an easy-to-use and intuitive interface. 

This customer relationship management software simplifies integration with other programs like Google Drive, OneDrive, Gmail, and more. You also get a 14-day free trial, which includes 24*7 customer support that ensures you get help whenever needed. So, if you are looking for a CRM solution that caters to your business needs.

SugarCRM is an all-in-one platform encompassing marketing, sales, and service functionalities, offering a unique twist with its on-premise hosting. In the realm of marketing, SugarCRM comes with social media advertising tools and SEO insights. It also equips users to create campaigns effortlessly using templates and a user-friendly drag-and-drop editor.

But where SugarCRM truly shines is in its ability to seamlessly automate marketing campaigns, nurturing contacts into valuable leads. Within the sales arena, this one of the top CRM software provides the tools to track emails and diligently monitor leads as they progress through the sales funnel, enhancing your team's efficiency. 

Additionally, the customer support software leverages smart routing algorithms to connect users with the most suitable agents, facilitating top-tier service delivery. Overall, SugarCRM offers a comprehensive suite of features that cater to the full spectrum of customer-related activities, all within a flexible on-premise hosting framework.